Free Online Conflict Resolution in the Workplace Course
Enroll in the Conflict Resolution in the Workplace course for free.
With certificate option!
100% Online Course
You study remotely on an intuitive platform, from anywhere and whenever you want. Available 24 hours a day, 7 days a week.
Free Online Course
This course is free to access! If you want to prove your knowledge, you can get an official Digital Certificate, starting at $12.99.
Workload: 4h
The course load is 4hours based on the available course content.
Program Content
About the Course
Certificate workload: 4 hours
Enhance your conflict resolution skills and boost your career with our comprehensive course on Conflict Management. From understanding conflict dynamics to mastering negotiation strategies and mediation techniques, this course is designed to equip you with the tools to effectively handle workplace disputes and foster team cohesion. Join us for free and opt for a nominal fee for a certificate to showcase your newfound expertise.
Course Objectives
Upon completion of the course "Conflict Resolution and Communication Skills", students will gain a comprehensive understanding of conflict dynamics, enhance their communication skills for effective conflict management, develop emotional intelligence techniques for conflict resolution, learn various conflict styles and approaches, master negotiation strategies, understand mediation techniques, build team cohesion post-conflict, and implement preventative measures to minimize workplace disputes. This course equips individuals with essential skills and knowledge to navigate and resolve conflicts effectively in professional environments.
Target Audience
- Professionals seeking to enhance their conflict resolution skills
- Managers and team leaders dealing with workplace disputes
- Individuals interested in improving their communication and negotiation abilities
- HR professionals looking to prevent and manage conflicts in the workplace
- Students or graduates pursuing a career in conflict resolution or mediation
Job Market
Upon completion of this course, individuals will acquire a deep understanding of conflict dynamics, communication skills for effective conflict management, emotional intelligence in conflict resolution, various conflict styles and approaches, negotiation strategies, mediation techniques, and team cohesion building after conflict situations. With these skills, learners will be equipped to effectively navigate workplace disputes, offering preventative measures and fostering a harmonious and productive work environment. Gain the expertise needed to thrive in the challenging landscape of conflict resolution and mediation.
Certificate of Completion
ATTENTION. THE CERTIFICATE IS NOT FREE: SkillVelo offers complete access to the content and evaluation of our courses at no cost. However, obtaining the Digital Certificate requires the payment of an issuance fee.
The certificate can be used for:
- Complementary activities (extracurricular hours)
- Enrich your CV
- Assessments of companies in recruitment and selection processes
- Assessments for internal promotions in companies
- Additional bonuses depending on your career plan
- Public competitions (by checking the notice)
- Evidence of qualifications (by checking the notice)
- Masters and doctorate selections;
- And many other purposes
Value Your Learning
Investing in a certificate of completion not only recognizes your dedication to the course, but also strengthens your professional credibility. A validated certificate is concrete proof of your new skills and knowledge, making you stand out in the market work and educational journey.
Get Your Digital Certificate
As it is a Digital Certificate, we do not send the certificate by post. After passing the course and paying the issuance fee, the certificate will be available for download and printing directly from your virtual student environment.
Prepare for a Learning Journey
We are excited to share our innovative platform like you! Get ready for a learning experience full of discovery and growth. May your studies be full of inspiring and motivating moments. Make the most of this opportunity!
Certificate of Completion
Upon completing the course, you have the option to request a digital certificate (Certificate of Completion - PDF), showcasing your skills and qualifications to stay competitive in the job market.
Important: Issuing the digital certificate is optional and requires payment of a Certificate Issuance Fee, depending on the course workload.
Validity and Recognition: The certificate is valid for curricular purposes and title tests, respecting the workload described.
Immediate Availability: After payment, the digital certificate is immediately available for download in your student area.
Credibility: Highlight your dedication to continuous learning and stand out in today’s job market.
Frequently Asked Questions
All SkillVelo courses have free registration, in which you have the right to access the course for 90 days, download the booklet(s) and take the online assessment.
If you wish to issue the Digital Certificate, a fee of R$39.70 is charged. (The Digital certificate is not sent to your home, it will be available in the student area for download and printing)
Issuing the digital certificate is optional and the student can enroll in as many courses as they wish, study at their leisure, even if they are not interested in requesting the certificate for all or for none. There will be no blocking or restriction of access to students who do not request the certificate.
Yes. Each course has its own tempo, independent of other courses. You can take as many courses as you want at the same time.
The certificate is released immediately after confirmation of payment of the fee.
Remembering that to have the option of requesting the certificate, the student must pass the assessment.
Payment Confirmation Deadline
Credit Card: release is immediate, but may eventually take a while due to system problems, transaction flow, need for confirmation from the card operator, among others.
No, the certificate is not free.
If you wish to issue the Digital Certificate, a fee of R$39.70 is charged. (The Digital certificate is not sent to your home, it will be available in the student area for download and printing)
Remembering that the issuance of the digital certificate is optional and the student can enroll in as many courses as they wish, study at their leisure, even if they are not interested in requesting the certificate for all or none. There will be no blocking or restriction of access to students who do not request the certificate.
The free courses have a variable workload from 10 to 100 hours. The description of each course contains its workload.
Yes, you can use the certificate to complete extracurricular hours at college, fulfill requirements in public competitions, participate in functional progression, title tests, or even to move up in your company.
As it is a Digital Certificate, SkillVelo does NOT send the certificate by post.
As soon as payment of the fee for issuing the digital certificate is approved, it will be released on the Student Portal for Download and Printing.